Shipping policy

Shipping Policy – Lumora Store

Thank you for shopping with Lumora Store.

Order Processing

- All orders are processed within 1–2 business days after payment confirmation.

- Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

- We aim to deliver all orders within 7 business days from the date of dispatch.

- Delivery times may vary depending on your location and courier service.

Order Tracking

- Once your order has been shipped, you will receive a tracking number via email or SMS (where available).

Shipping Delays

- While we strive to deliver within 7 business days, unexpected delays due to weather, courier issues, or public holidays may occur. We appreciate your patience in such cases.

Incorrect Address

- Please ensure your shipping address is accurate before placing your order. Lumora Store is not responsible for delays or failed deliveries caused by incorrect address information.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team. We are happy to assist you.